1. Order Processing

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an email or SMS confirmation once your order is shipped.

2. Shipping Methods & Delivery Time

  • We partner with reliable courier services to ensure safe and timely delivery.

  • Estimated delivery time:

    • Within India: 5–10 business days

    • Outside India: 10–20 business days

  • Delivery times may vary depending on your location and courier availability.

3. Shipping Charges

  • Shipping charges are calculated based on location, weight, and order value.

  • Free shipping may be available for specific products or order amounts (if mentioned on the product page).

4. Tracking Your Order

  • Once shipped, you will receive a tracking ID and link via email or SMS.

  • You can use this link to track your package in real-time.

5. Delayed or Lost Shipments

  • While we aim for timely delivery, delays may occur due to logistics or weather conditions.

  • If your package is significantly delayed or lost, please contact us at contact@gharshala.info, and we will investigate promptly.

6. Address & Delivery Issues

  • Please ensure your shipping address is correct and complete.

  • We are not responsible for non-delivery due to incorrect or incomplete addresses.

  • If the courier returns the package, reshipping charges may apply.

7. International Shipping

  • International orders may be subject to customs duties or import taxes as per the destination country’s rules.

  • These additional charges are the responsibility of the customer.

8. Contact Us

  • If you have questions about your shipment, please contact:
    📧 Email: contact@gharshala.info
    🌐 Website: www.gharshala.info